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Voice is here: automated calls join Maildrill

AC Ava Chen · 1 min

Voice joins email, SMS, and WhatsApp in the Maildrill workspace. When a message needs urgency — appointment confirmations, day-of reminders, high-priority alerts — an automated call can outperform another inbox ping.

Why voice

Operators told us the same story: the stack already stretched across three channels, and critical moments still fell through. Voice closes that gap without inventing a second product.

What ships

  • Channel-aware campaign wizard with a live call script preview
  • Destination-based per-minute rates in the pricing estimator
  • Analytics alongside other channels in campaign detail

Voice remains an exploration surface in the product design; treat it as available in the marketing site and app prototype while backend channel enums catch up where needed.

Get started

Open the campaign wizard, pick Voice, draft a short script, and schedule a call window. Same audience, same send readiness checks, one workspace.

AC
Ava Chen
Writing for the Maildrill blog on multichannel messaging.